Hazel is a phone line your parent can ring any time they want company. They talk as long as they like. You stop guessing how they're really doing.
$19/month · first two weeks free · works on a landline
Figures from our Ohio trial in Toledo and Columbus, March to July 2026. Updated monthly.
The problem
Her mornings are still busy. But once lunch is over, there is nobody to talk to until bedtime. Here is what a normal Tuesday looks like now.
Sources: U.S. Surgeon General's Advisory on loneliness (2023) and the Population Reference Bureau (2024).
How it works
Hazel is one phone number they can ring any time, like calling a friend. No schedule to keep, no appointment to remember.
One number to keep by the phone. They ring it whenever they like - 6am, 2pm, or the middle of a long night.
Works on any phone, landline includedNo waiting, no menu, no busy signal. It listens for as long as they want and remembers what they say, so the next call carries on from the last one.
The average call runs 26 minutesA few plain sentences: what they talked about, how they have been sleeping, and one thing worth asking them about yourself.
89% of families read it the same dayWhat you get
Not a chart or a score. Three or four sentences about how your parent actually is, and one thing worth asking them about when you call.
If something sounds wrong, it is the first thing you read.
From the pilot
"Mom mentioned a name on our Sunday call I hadn't heard in years. I asked how she remembered. She said Hazel brought it up first."
"I told it I didn't want a robot friend. It said that was fair and asked about the garden anyway. Been talking to it since April."
"Took Dad three weeks to warm up, and it still isn't a substitute for me visiting. But the Saturday note means I stop calling to check and start calling to talk."
Our promises
We would rather lose a customer than break one of these.
In the first minute of the first call, it says it is a computer. It says so again any time they ask.
It will not tell them what is wrong or what to take. If they mention a symptom, it goes in your Saturday text.
They can ask it to read back everything it remembers about them, and tell it to forget any of it.
Pricing
One flat price for as many calls as they want. No charge per minute, no plans to choose between, no setup fee.
Waitlist families keep this price for good, even if it goes up later.
FAQ
Neither. Any phone that can dial out will work - a kitchen wall phone, a flip phone, a cordless. They ring one number, the same one every time.
Yes. It says so in the first minute of the first call, and again any time they ask. We would rather they knew than be fooled into liking it.
Whatever they want. The weather, the garden, what the grandchildren are up to, an argument from 1974. It asks questions and it remembers the answers, so conversations pick up where the last one ended.
If a week goes by with no call, we tell you in the Saturday text. Hazel will not chase them or nag them to call back - but you will know.
They say so on a call and it is done. No script to sit through, no phone tree, no notice period. Cancel in the first month and we refund what you paid.
We open in 12 cities this fall. 1,840 families are already on the list.
Who is it for? We'll email when we open near you.